It took Dotster more than * weeks to admit that...
GetHuman用户~alexander来自November 10th, 2017的Dotster条客户评论
~alexander案的背景
GetHuman:~alexander-您能告诉我们其他Dotster个客户何时提起诉讼吗?
~alexander:Yes I can。在November 6th上是morning。
GetHuman:您是否接触到Dotster,如果可以,怎么做?
~alexander:我使用了我在GetHuman Dotster客户电话号码页面上找到的800-401-5250号码:Dotster客户服务电话号码 GetHuman:这些常见的Dotster客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~alexander 常见 Dotster 问题的列表)
~alexander:“ Technical support”是我尝试使用to call的原因。
~alexander对Dotster客户服务的评价
GetHuman:那么,您如何总结GetHuman的Dotster客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~alexander:It took Dotster more than * weeks to admit that they closed my account and erased my files without notifying me.*Facts are the following:**. According to their representative, at April **, **** Dotster bought my former hosting company.**. At May *, I discovered that access to my former homepage is blocked and I can't login.**. I was not able to contact Dotster customer service. Their direct E-mail address was not accessible.**. Dotster people failed to respond my four requests about withdrawing files.**. Dotster made a special login webpage for former fortunecity customers that in my knowledge never worked.*I believe that Dotster.com is not reliable and Dotster people do not follow good business practices. In my opinion, they should inform customers of their policy changes in advance (*)* They should provide customers an option to opt-out and reasonable time for closing their accounts (*)* They should respond immediately the requests and provide a public E-mail for complains (*)* They
GetHuman:让我们量化一下您与Dotster联系的经验。在1到5的范围内,如何轻松解决Dotster问题?
~alexander:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~alexander:在沟通方面,我会给他们五分之三的three。
GetHuman:Dotster快速有效地解决问题的能力又如何呢?
~alexander:为此,我要说出五分之二的two。
GetHuman:最后-对其他Dotster客户有何建议?
~alexander:在一天中的早些时候或深夜给他们打电话。不要忘记Dotster可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~alexander在November 6th, 2017发生的Dotster客户服务问题中得到了一些有用的反馈和措辞。