Dominion Virginia Power: I waited on the phone for over * hour and ** mi...
GetHuman用户GetHuman-166993来自November 25, 2017的Dominion Virginia Power条客户评论
GetHuman-166993案的背景
GetHuman:GetHuman-166993-您能告诉我们其他Dominion Virginia Power个客户何时提起诉讼吗?
GetHuman-166993:Yup。在November 23上是afternoon。
GetHuman:您是否接触到Dominion Virginia Power,如果可以,怎么做?
GetHuman:这些常见的Dominion Virginia Power客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-166993 常见 Dominion Virginia Power 问题的列表)
GetHuman-166993:“ Change Services”是我尝试使用to call的原因。
GetHuman-166993对Dominion Virginia Power客户服务的评价
GetHuman:那么,您如何总结GetHuman的Dominion Virginia Power客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-166993:I waited on the phone for over * hour and ** minutes. I started at *:** pm and did not make the appropriate contact until well after an hour and ** minutes...I was given * or five different numbers to call, without getting my service restored. When I actually did make contact, I was again redirected to another service line. Finally I was able to get my bill resolved. (With additional **.** payment because of the delay caused by the horrible service.) After waiting almost * hours, I was told that I had to pay **.** or my service would not be connected for * more day. I could not wait that long to be without power, so I consented. I need to make a formal complaint to the president of the company because I started well before the time to pay the **.**.*iS THAT DONE SO THAT PEOPLE HAVE TO PAY THE EXTRA FEE? if THOSE CONFOUNDED MACHINES WERE PEOPLE, THIS WOULD NOT HAVE OCCURRED. I AM GOING TO MAKE A COMPLAINT INTO THE BETTER BUSINESS BUREAU...
GetHuman:让我们量化一下您与Dominion Virginia Power联系的经验。在1到5的范围内,如何轻松解决Dominion Virginia Power问题?
GetHuman-166993:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-166993:在沟通方面,我会给他们五分之三的five。
GetHuman:Dominion Virginia Power快速有效地解决问题的能力又如何呢?
GetHuman-166993:为此,我要说出五分之二的one。
GetHuman:最后-对其他Dominion Virginia Power客户有何建议?
GetHuman-166993:在一天中的早些时候或深夜给他们打电话。不要忘记Dominion Virginia Power可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-166993在November 23, 2017发生的Dominion Virginia Power客户服务问题中得到了一些有用的反馈和措辞。