Dominion Virginia Power: Contacted Energy Management Dept. * calls, one...
GetHuman用户~Jackie Scarbro来自نوفمبر ٢٧، ٢٠١٧的Dominion Virginia Power条客户评论
~Jackie Scarbro案的背景
GetHuman:~Jackie Scarbro-您能告诉我们其他Dominion Virginia Power个客户何时提起诉讼吗?
~Jackie Scarbro:Yup。在نوفمبر ٢٥上是morning。
GetHuman:您是否接触到Dominion Virginia Power,如果可以,怎么做?
GetHuman:这些常见的Dominion Virginia Power客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Jackie Scarbro 常见 Dominion Virginia Power 问题的列表)
~Jackie Scarbro:“ Change Services”是我尝试使用to call的原因。
~Jackie Scarbro对Dominion Virginia Power客户服务的评价
GetHuman:那么,您如何总结GetHuman的Dominion Virginia Power客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Jackie Scarbro:Contacted Energy Management Dept. * calls, one * hour ** minutes Tecnician (Kumar)****** to find there was no record of previous call. Also contacted EM Dept. **** for an extended call (Lamia)very argumentative, and said nothing could be done until investigated. The problem on record is a electrical wire is connected to my electrical meter **** Stonehaven Drive Virgina Beach VA. and goes to my neighbor's house. The wire on the ground and is a safety hazard. This problem has been reported and I have been told that it is under investigation. My Electric bill continues to rise. I have been told that the neighbor has a low voltage problem, an indication that Dominion Power has known about this problem and continues to do nothing about it. When requested to speak to a supervisor, of the department, I am told that the supervisor is not in. How to I resolve this problem? Who is the emergency contact person?**Thank you for any assistance that you can provide to resolve this problem
GetHuman:让我们量化一下您与Dominion Virginia Power联系的经验。在1到5的范围内,如何轻松解决Dominion Virginia Power问题?
~Jackie Scarbro:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Jackie Scarbro:在沟通方面,我会给他们五分之三的four。
GetHuman:Dominion Virginia Power快速有效地解决问题的能力又如何呢?
~Jackie Scarbro:为此,我要说出五分之二的three。
GetHuman:最后-对其他Dominion Virginia Power客户有何建议?
~Jackie Scarbro:在一天中的早些时候或深夜给他们打电话。不要忘记Dominion Virginia Power可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Jackie Scarbro在نوفمبر ٢٥، ٢٠١٧发生的Dominion Virginia Power客户服务问题中得到了一些有用的反馈和措辞。