DirecTV: Prior to my temporary departure from Direct TV...
GetHuman用户GetHuman-387192来自November 7., 2017的DirecTV条客户评论
GetHuman-387192案的背景
GetHuman:GetHuman-387192-您能告诉我们其他DirecTV个客户何时提起诉讼吗?
GetHuman-387192:Yeah。在November 5.上是morning。
GetHuman:您是否接触到DirecTV,如果可以,怎么做?
GetHuman-387192:我使用了我在GetHuman DirecTV客户电话号码页面上找到的800-531-5000号码:DirecTV客户服务电话号码 GetHuman:这些常见的DirecTV客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-387192 常见 DirecTV 问题的列表)
GetHuman-387192:“ Cancel service”是我尝试使用to call的原因。
GetHuman-387192对DirecTV客户服务的评价
GetHuman:那么,您如何总结GetHuman的DirecTV客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-387192:Prior to my temporary departure from Direct TV, I have been a customer for over * years and I have never received such terrible, terrible service. I guess it is my fault for upgrading to HD TV which is where my nightmare began. First, I was sent a replacement direct tv box that did not work. Then I had to get my bill corrected because of billing errors. Then today I find out that Direct TV removed my correct billing account information and added someone else's billing information to my acccount. Because of the mistake of an incompentent worker now I have to resend in my billing information that was on my account all the long. To make matters worst, I now have to wait ** days for my billing information to be re-added because of this incompentent worker.**Direct TV, what has happened to your quality of service. I am so..disappointed.
GetHuman:让我们量化一下您与DirecTV联系的经验。在1到5的范围内,如何轻松解决DirecTV问题?
GetHuman-387192:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-387192:在沟通方面,我会给他们五分之三的one。
GetHuman:DirecTV快速有效地解决问题的能力又如何呢?
GetHuman-387192:为此,我要说出五分之二的five。
GetHuman:最后-对其他DirecTV客户有何建议?
GetHuman-387192:在一天中的早些时候或深夜给他们打电话。不要忘记DirecTV可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-387192在November 5., 2017发生的DirecTV客户服务问题中得到了一些有用的反馈和措辞。