DirecTV: I've had DirectTv for over a year, my bill is s...
GetHuman用户~mllryclssn来自November 22nd, 2017的DirecTV条客户评论
~mllryclssn案的背景
GetHuman：~mllryclssn-您能告诉我们其他DirecTV个客户何时提起诉讼吗？
~mllryclssn：Yes。在November 19th上是middle of the night。
GetHuman：您是否接触到DirecTV，如果可以，怎么做？
~mllryclssn：我使用了我在GetHuman DirecTV客户电话号码页面上找到的800-531-5000号码：DirecTV客户服务电话号码 GetHuman：这些常见的DirecTV客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~mllryclssn 常见 DirecTV 问题的列表）
~mllryclssn：“ Cancel service”是我尝试使用to call的原因。
~mllryclssn对DirecTV客户服务的评价
GetHuman：那么，您如何总结GetHuman的DirecTV客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~mllryclssn：I've had DirectTv for over a year, my bill is setup on automatic payments and I've never been late. They are constantly adding on movie channels and NFL packages that we do not watch and then charge us for them after the trial period is up. We are moving in a few weeks and they want to charge me $*** including all the add on charges to move my DirectTv equipment ACROSS THE STREET! They actually told me they were discounting the service and it was "worth" $***. I don't know what the average technician looks like, but the one that installed my equipment spent ten minutes installing and twenty minutes chain smoking beside his truck. He wasn't wasting my time, but to say his time was worth $*** is insulting. I have no problem paying a transfer fee, I'm paying one with every service I have, but $*** is a little ridiculous since the second most expensive for me is $**. The customer service representative was very rude when I questioned why it was so expensive, she was argumentative...
GetHuman：让我们量化一下您与DirecTV联系的经验。在1到5的范围内，如何轻松解决DirecTV问题？
~mllryclssn：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~mllryclssn：在沟通方面，我会给他们五分之三的five。
GetHuman：DirecTV快速有效地解决问题的能力又如何呢？
~mllryclssn：为此，我要说出五分之二的three。
GetHuman：最后-对其他DirecTV客户有何建议？
~mllryclssn：在一天中的早些时候或深夜给他们打电话。不要忘记DirecTV可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~mllryclssn在November 19th, 2017发生的DirecTV客户服务问题中得到了一些有用的反馈和措辞。