DirecTV: I called in October of **** Direct TV to inform...
GetHuman用户GetHuman-75256来自November 25., 2017的DirecTV条客户评论
GetHuman-75256案的背景
GetHuman：GetHuman-75256-您能告诉我们其他DirecTV个客户何时提起诉讼吗？
GetHuman-75256：Sure。在November 21.上是afternoon。
GetHuman：您是否接触到DirecTV，如果可以，怎么做？
GetHuman-75256：我使用了我在GetHuman DirecTV客户电话号码页面上找到的800-531-5000号码：DirecTV客户服务电话号码 GetHuman：这些常见的DirecTV客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-75256 常见 DirecTV 问题的列表）
GetHuman-75256：“ Returns”是我尝试使用to call的原因。
GetHuman-75256对DirecTV客户服务的评价
GetHuman：那么，您如何总结GetHuman的DirecTV客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-75256：I called in October of **** Direct TV to inform the company that I had moved and I will no longer need cable services from this Company. I also gave the Direct TV Rep. My new address where the final bill could forward to. On January *, **** I received a fraud alert from my bank stating that Direct TV was attempting to process an unauthorized transaction in the amount of $***.**. My bank did not let it go through. I did not authorize this transaction. I then called Direct TV and spoke to a service rep. that told me my account had been open for the last two month although I closed my account in October of ****. The Rep told me that there was just a change of address completed at the time of the phone call I made to cancel services. I'm not sure why your customer services rep. did not close my account when I requested. I have not had services with Direct TV since October of ****. I am not responsible for this bill because you customer services rep. did not do his or her job. I am now with
GetHuman：让我们量化一下您与DirecTV联系的经验。在1到5的范围内，如何轻松解决DirecTV问题？
GetHuman-75256：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-75256：在沟通方面，我会给他们五分之三的one。
GetHuman：DirecTV快速有效地解决问题的能力又如何呢？
GetHuman-75256：为此，我要说出五分之二的five。
GetHuman：最后-对其他DirecTV客户有何建议？
GetHuman-75256：在一天中的早些时候或深夜给他们打电话。不要忘记DirecTV可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-75256在November 21., 2017发生的DirecTV客户服务问题中得到了一些有用的反馈和措辞。