DirecTV: I called in October of **** Direct TV to inform...

GetHuman用户GetHuman-75256来自novembre 25º, 2017的DirecTV条客户评论

GetHuman-75256案的背景

GetHuman:GetHuman-75256-您能告诉我们其他DirecTV个客户何时提起诉讼吗?
GetHuman-75256:Sure。在novembre 21º上是afternoon。
GetHuman:您是否接触到DirecTV,如果可以,怎么做?
GetHuman-75256:我使用了我在GetHuman DirecTV客户电话号码页面上找到的800-531-5000号码:DirecTV客户服务电话号码
GetHuman:这些常见的DirecTV客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-75256 常见 DirecTV 问题的列表)
GetHuman-75256:“ Returns”是我尝试使用to call的原因。

GetHuman-75256对DirecTV客户服务的评价

GetHuman:那么,您如何总结GetHuman的DirecTV客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-75256:I called in October of **** Direct TV to inform the company that I had moved and I will no longer need cable services from this Company. I also gave the Direct TV Rep. My new address where the final bill could forward to. On January *, **** I received a fraud alert from my bank stating that Direct TV was attempting to process an unauthorized transaction in the amount of $***.**. My bank did not let it go through. I did not authorize this transaction. I then called Direct TV and spoke to a service rep. that told me my account had been open for the last two month although I closed my account in October of ****. The Rep told me that there was just a change of address completed at the time of the phone call I made to cancel services. I'm not sure why your customer services rep. did not close my account when I requested. I have not had services with Direct TV since October of ****. I am not responsible for this bill because you customer services rep. did not do his or her job. I am now with
GetHuman:让我们量化一下您与DirecTV联系的经验。在1到5的范围内,如何轻松解决DirecTV问题?
GetHuman-75256:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-75256:在沟通方面,我会给他们五分之三的one。
GetHuman:DirecTV快速有效地解决问题的能力又如何呢?
GetHuman-75256:为此,我要说出五分之二的five。
GetHuman:最后-对其他DirecTV客户有何建议?
GetHuman-75256:在一天中的早些时候或深夜给他们打电话。不要忘记DirecTV可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-75256在novembre 21º, 2017发生的DirecTV客户服务问题中得到了一些有用的反馈和措辞。

DirecTV

2.74 of 5 stars | 378条评论

GetHuman-75256的DirecTV评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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