Have been a customer of DirecTv for more than...
GetHuman用户~DaveB来自November 22nd, 2017的DirecTV条客户评论
~DaveB案的背景
GetHuman：~DaveB-您能告诉我们其他DirecTV个客户何时提起诉讼吗？
~DaveB：Yeah。在November 19th上是middle of the night。
GetHuman：您是否接触到DirecTV，如果可以，怎么做？
GetHuman：这些常见的DirecTV客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~DaveB 常见 DirecTV 问题的列表）
~DaveB：“ Complaint”是我尝试使用to call的原因。
~DaveB对DirecTV客户服务的评价
GetHuman：那么，您如何总结GetHuman的DirecTV客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~DaveB：Have been a customer of DirecTv for more than ** years. Have * receivers and premier protection plan. DirecTv advised me that I had a "FREE" equipment upgrade that included installation of a GENIE and a mini GENIE. I agreed to the upgrade which I then found out obligated me to sign up for * more years of service. Didn't plan on changing service so I agreed. Technician came to do install. After installation, sound bar connected to the TV with the mini GENIE no longer worked. Technician had Supervisor come to house to check. After checking, Supervisor advised me that he had to go to his truck to make a phone call. After sitting in his truck for a couple of minutes, he simply left without saying a word. Called DirecTv and informed them of the situation. They agreed that they were responsible for rectifying the problem and offered to take $**.** off of my bill each month for the next year due to the unprofessional conduct of the Technician and Supervisor. Now came the issue of fixing the p
GetHuman：让我们量化一下您与DirecTV联系的经验。在1到5的范围内，如何轻松解决DirecTV问题？
~DaveB：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~DaveB：在沟通方面，我会给他们五分之三的two。
GetHuman：DirecTV快速有效地解决问题的能力又如何呢？
~DaveB：为此，我要说出五分之二的one。
GetHuman：最后-对其他DirecTV客户有何建议？
~DaveB：在一天中的早些时候或深夜给他们打电话。不要忘记DirecTV可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~DaveB在November 19th, 2017发生的DirecTV客户服务问题中得到了一些有用的反馈和措辞。