DirecTV: FINALLY, I had the pleasure of speaking with ED...
GetHuman用户GetHuman-436526来自ноябрь 27-го, 2017的DirecTV条客户评论
GetHuman-436526案的背景
GetHuman:GetHuman-436526-您能告诉我们其他DirecTV个客户何时提起诉讼吗?
GetHuman-436526:Sure。在ноябрь 24-го上是middle of the night。
GetHuman:您是否接触到DirecTV,如果可以,怎么做?
GetHuman-436526:我使用了我在GetHuman DirecTV客户电话号码页面上找到的800-531-5000号码:DirecTV客户服务电话号码 GetHuman:这些常见的DirecTV客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-436526 常见 DirecTV 问题的列表)
GetHuman-436526:“ Complaint”是我尝试使用to call的原因。
GetHuman-436526对DirecTV客户服务的评价
GetHuman:那么,您如何总结GetHuman的DirecTV客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-436526:FINALLY, I had the pleasure of speaking with EDDIE MARTINEZ, who speaks great English and has a great caring & compassionate attitude--most unusual at DirecTV. He not only calmed me down as I was almost blowing a cork, but he was able to resolve a most difficult situation that had the potential of costing me hundreds of dollars!! Eddie went way out of his way in this resolution, far more than I ever expected, his speaking manner is soft in a trusting way and so unlike the normal DirecTV way!! Anyone reading this can be assured, if I were still in high level management positions that are always looking for great individuals that truly know how to speak with consumers, rather than talk like robots, I would have hired Eddie on the spot away from DirecTV. HE IS THAT GREAT!!
GetHuman:让我们量化一下您与DirecTV联系的经验。在1到5的范围内,如何轻松解决DirecTV问题?
GetHuman-436526:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-436526:在沟通方面,我会给他们五分之三的three。
GetHuman:DirecTV快速有效地解决问题的能力又如何呢?
GetHuman-436526:为此,我要说出五分之二的four。
GetHuman:最后-对其他DirecTV客户有何建议?
GetHuman-436526:在一天中的早些时候或深夜给他们打电话。不要忘记DirecTV可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-436526在ноябрь 24-го, 2017发生的DirecTV客户服务问题中得到了一些有用的反馈和措辞。