I've always loved DirecTV but yesterday I calle...
GetHuman用户~MuddPuppy来自November 20th, 2017的DirecTV条客户评论
~MuddPuppy案的背景
GetHuman:~MuddPuppy-您能告诉我们其他DirecTV个客户何时提起诉讼吗?
~MuddPuppy:Yes I can。在November 12th上是middle of the night。
GetHuman:您是否接触到DirecTV,如果可以,怎么做?
~MuddPuppy:我使用了我在GetHuman DirecTV客户电话号码页面上找到的800-531-5000号码:DirecTV客户服务电话号码 GetHuman:这些常见的DirecTV客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~MuddPuppy 常见 DirecTV 问题的列表)
~MuddPuppy:“ Billing”是我尝试使用to call的原因。
~MuddPuppy对DirecTV客户服务的评价
GetHuman:那么,您如何总结GetHuman的DirecTV客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~MuddPuppy:I've always loved DirecTV but yesterday I called to order a defective dvr replaced. Simple matter, right? FIVE transfers to the wrong departments in three different states and TWO hours later....absolutely NOTHING accomplished! A good customer for ** *yrs I'm stunned and saddened at the level of incompetance and indifference I experienced on that call. If the quality of Directv customer service continues to deteriorate at this rate future business will no doubt reflect the trend. *Unfortunately for us combat weary customers that will be the only justice we will receive. **************************a client for ** years I have never experienced greater in confidence or poor customer service incompetence
GetHuman:让我们量化一下您与DirecTV联系的经验。在1到5的范围内,如何轻松解决DirecTV问题?
~MuddPuppy:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~MuddPuppy:在沟通方面,我会给他们五分之三的four。
GetHuman:DirecTV快速有效地解决问题的能力又如何呢?
~MuddPuppy:为此,我要说出五分之二的one。
GetHuman:最后-对其他DirecTV客户有何建议?
~MuddPuppy:在一天中的早些时候或深夜给他们打电话。不要忘记DirecTV可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~MuddPuppy在November 12th, 2017发生的DirecTV客户服务问题中得到了一些有用的反馈和措辞。