DirecTV: Called up to cancel my terminally ill father's...
GetHuman用户~bluesgirl来自November 5., 2017的DirecTV条客户评论
~bluesgirl案的背景
GetHuman：~bluesgirl-您能告诉我们其他DirecTV个客户何时提起诉讼吗？
~bluesgirl：Sure。在Oktober 31.上是middle of the night。
GetHuman：您是否接触到DirecTV，如果可以，怎么做？
~bluesgirl：我使用了我在GetHuman DirecTV客户电话号码页面上找到的800-531-5000号码：DirecTV客户服务电话号码 GetHuman：这些常见的DirecTV客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~bluesgirl 常见 DirecTV 问题的列表）
~bluesgirl：“ Technical Support”是我尝试使用to call的原因。
~bluesgirl对DirecTV客户服务的评价
GetHuman：那么，您如何总结GetHuman的DirecTV客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~bluesgirl：Called up to cancel my terminally ill father's service. He had appearently added a "bundle" of premium channels last year after ** years of having his account with DirecTV. So they would not allow me to cancel service at his address without charging him $*** because when he added that bundle it extended his contract by another * years (and we are only one year into contract)!!! I was tranferred to several people. I had to go through the entire story over and over again. The last person I spoke with was a supervisor who said that my father had "royalty status" with them for so many years of service and excellent credit. I would hate to see how they treat someone who doesn't have years of service and excellent payment history! This supervisor kept pushing for me to transfer service to another address. It was all around a very frustrating call!
GetHuman：让我们量化一下您与DirecTV联系的经验。在1到5的范围内，如何轻松解决DirecTV问题？
~bluesgirl：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~bluesgirl：在沟通方面，我会给他们五分之三的four。
GetHuman：DirecTV快速有效地解决问题的能力又如何呢？
~bluesgirl：为此，我要说出五分之二的one。
GetHuman：最后-对其他DirecTV客户有何建议？
~bluesgirl：在一天中的早些时候或深夜给他们打电话。不要忘记DirecTV可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~bluesgirl在Oktober 31., 2017发生的DirecTV客户服务问题中得到了一些有用的反馈和措辞。