Dept of Child & Families, Access Florida: Zero empathy for people who need services. The...
GetHuman用户~singlemominneed来自novembre 24, 2017的Dept of Child & Families, Access Florida条客户评论
~singlemominneed案的背景
GetHuman：~singlemominneed-您能告诉我们其他Dept of Child & Families, Access Florida个客户何时提起诉讼吗？
~singlemominneed：Yes I can。在novembre 17上是middle of the night。
GetHuman：您是否接触到Dept of Child & Families, Access Florida，如果可以，怎么做？
GetHuman：这些常见的Dept of Child & Families, Access Florida客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~singlemominneed 常见 Dept of Child & Families, Access Florida 问题的列表）
~singlemominneed：“ Complaint”是我尝试使用to call的原因。
~singlemominneed对Dept of Child & Families, Access Florida客户服务的评价
GetHuman：那么，您如何总结GetHuman的Dept of Child & Families, Access Florida客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~singlemominneed：Zero empathy for people who need services. The representatives who answer the phone forget that they have a job thanks to the people in need. The agent who answered the phone barely speak English, the accent is Muslim and it is difficult to understand.*Someone has made a mistake in my application and denied me for all services .*After explaining my situation the agent called me a liar when I told a date that is not what he has on the screen.*I asked him to call me a liar again and he just hung up on me.*My question is ... why do they have a recording saying " the call may be recorded and monitored " if employees can say and do whatever they want ??? Are the managers simply getting their salary by doing nothing ?? I am so frustrated !!
GetHuman：让我们量化一下您与Dept of Child & Families, Access Florida联系的经验。在1到5的范围内，如何轻松解决Dept of Child & Families, Access Florida问题？
~singlemominneed：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~singlemominneed：在沟通方面，我会给他们五分之三的five。
GetHuman：Dept of Child & Families, Access Florida快速有效地解决问题的能力又如何呢？
~singlemominneed：为此，我要说出五分之二的four。
GetHuman：最后-对其他Dept of Child & Families, Access Florida客户有何建议？
~singlemominneed：在一天中的早些时候或深夜给他们打电话。不要忘记Dept of Child & Families, Access Florida可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~singlemominneed在novembre 17, 2017发生的Dept of Child & Families, Access Florida客户服务问题中得到了一些有用的反馈和措辞。