Cox Communications - Orange County, CA: Service tech completely screwed up my system. I...
GetHuman用户~mel来自novembre 24, 2017的Cox Communications - Orange County, CA条客户评论
~mel案的背景
GetHuman:~mel-您能告诉我们其他Cox Communications - Orange County, CA个客户何时提起诉讼吗?
~mel:Sure。在novembre 14上是late at night。
GetHuman:您是否接触到Cox Communications - Orange County, CA,如果可以,怎么做?
GetHuman:这些常见的Cox Communications - Orange County, CA客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~mel 常见 Cox Communications - Orange County, CA 问题的列表)
~mel:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~mel对Cox Communications - Orange County, CA客户服务的评价
GetHuman:那么,您如何总结GetHuman的Cox Communications - Orange County, CA客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~mel:Service tech completely screwed up my system. I called at ** pm to register my dissatisfaction. Was told they would contact me for service. After I explained how messed up my system was the rep advised me to get my own people to do the repair and send Cox the bill. I waited seventeen hours for a call back from Cox and finally gave up. Called my people, then called Cox to advise. Now getting a refusal to pay for charges I will incur. *Good bye COX. Hello DirecTV
GetHuman:让我们量化一下您与Cox Communications - Orange County, CA联系的经验。在1到5的范围内,如何轻松解决Cox Communications - Orange County, CA问题?
~mel:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~mel:在沟通方面,我会给他们五分之三的one。
GetHuman:Cox Communications - Orange County, CA快速有效地解决问题的能力又如何呢?
~mel:为此,我要说出五分之二的two。
GetHuman:最后-对其他Cox Communications - Orange County, CA客户有何建议?
~mel:在一天中的早些时候或深夜给他们打电话。不要忘记Cox Communications - Orange County, CA可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~mel在novembre 14, 2017发生的Cox Communications - Orange County, CA客户服务问题中得到了一些有用的反馈和措辞。