Cox Communications - Orange County, CA: I was helped at a Solutions Store at the Orchar...
GetHuman用户~ex-loyal customer来自November 26th, 2017的Cox Communications - Orange County, CA条客户评论
~ex-loyal customer案的背景
GetHuman:~ex-loyal customer-您能告诉我们其他Cox Communications - Orange County, CA个客户何时提起诉讼吗?
~ex-loyal customer:Yup。在November 21st上是middle of the night。
GetHuman:您是否接触到Cox Communications - Orange County, CA,如果可以,怎么做?
GetHuman:这些常见的Cox Communications - Orange County, CA客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ex-loyal customer 常见 Cox Communications - Orange County, CA 问题的列表)
~ex-loyal customer:“ Setup service”是我尝试使用to call的原因。
~ex-loyal customer对Cox Communications - Orange County, CA客户服务的评价
GetHuman:那么,您如何总结GetHuman的Cox Communications - Orange County, CA客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ex-loyal customer:I was helped at a Solutions Store at the Orchard on Thursday and made arrangements for an installation on Sunday of the same week. In between, I was instructed that the order was cancelled without a third party verification. When I called in to verify, they increased the price $***month from what was quoted and contracted at the store. In addition, it took several calls to verify and address the escalation of the complaint on revising my already quoted and contracted price. I have been a long term customer who has now been abused and mistreated. And all done under the moniker of the Customer Loyalty Program, what a shame...customer loyalty is built on trust and they have lost mine big time.
GetHuman:让我们量化一下您与Cox Communications - Orange County, CA联系的经验。在1到5的范围内,如何轻松解决Cox Communications - Orange County, CA问题?
~ex-loyal customer:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ex-loyal customer:在沟通方面,我会给他们五分之三的four。
GetHuman:Cox Communications - Orange County, CA快速有效地解决问题的能力又如何呢?
~ex-loyal customer:为此,我要说出五分之二的three。
GetHuman:最后-对其他Cox Communications - Orange County, CA客户有何建议?
~ex-loyal customer:在一天中的早些时候或深夜给他们打电话。不要忘记Cox Communications - Orange County, CA可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ex-loyal customer在November 21st, 2017发生的Cox Communications - Orange County, CA客户服务问题中得到了一些有用的反馈和措辞。