Cox Communications - Orange County, CA: I have been attempting to close this account si...
GetHuman用户~Sonerila来自November 5., 2017的Cox Communications - Orange County, CA条客户评论
~Sonerila案的背景
GetHuman:~Sonerila-您能告诉我们其他Cox Communications - Orange County, CA个客户何时提起诉讼吗?
~Sonerila:Yes I can。在Oktober 30.上是evening。
GetHuman:您是否接触到Cox Communications - Orange County, CA,如果可以,怎么做?
GetHuman:这些常见的Cox Communications - Orange County, CA客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Sonerila 常见 Cox Communications - Orange County, CA 问题的列表)
~Sonerila:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Sonerila对Cox Communications - Orange County, CA客户服务的评价
GetHuman:那么,您如何总结GetHuman的Cox Communications - Orange County, CA客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Sonerila:I have been attempting to close this account since March **, **** because the rate was raised and the reception worsened. My reception is so bad, I don't even watch most channels. I've kept a detailed log of my attempts to close. I've been disconnected, told I had no authority to cancel and that they had no record of the fax I provided them -- the fax they requested to close the account. It is now June and I still haven't been able to close the account. I can't tell you how many hours I've wasted with these folks while on hold, listening to their recording.
GetHuman:让我们量化一下您与Cox Communications - Orange County, CA联系的经验。在1到5的范围内,如何轻松解决Cox Communications - Orange County, CA问题?
~Sonerila:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Sonerila:在沟通方面,我会给他们五分之三的one。
GetHuman:Cox Communications - Orange County, CA快速有效地解决问题的能力又如何呢?
~Sonerila:为此,我要说出五分之二的two。
GetHuman:最后-对其他Cox Communications - Orange County, CA客户有何建议?
~Sonerila:在一天中的早些时候或深夜给他们打电话。不要忘记Cox Communications - Orange County, CA可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Sonerila在Oktober 30., 2017发生的Cox Communications - Orange County, CA客户服务问题中得到了一些有用的反馈和措辞。