Covered California: I have spent around ** HOURS trying to get thei...
GetHuman用户GetHuman-105575来自November 25th, 2017的Covered California条客户评论
GetHuman-105575案的背景
GetHuman：GetHuman-105575-您能告诉我们其他Covered California个客户何时提起诉讼吗？
GetHuman-105575：Yes I can。在November 18th上是afternoon。
GetHuman：您是否接触到Covered California，如果可以，怎么做？
GetHuman：这些常见的Covered California客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-105575 常见 Covered California 问题的列表）
GetHuman-105575：“ Claims”是我尝试使用to call的原因。
GetHuman-105575对Covered California客户服务的评价
GetHuman：那么，您如何总结GetHuman的Covered California客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-105575：I have spent around ** HOURS trying to get their errors fixed. First I received a card with the wrong birth year- then later the wrong day. The system requires you to use a correct birthdate. I was promised that a supervisor would call. Never happened. A person from Kaiser was going to team up with Covered Ca and call back-never happened. This has been going on since Dec. Today alone I waited over half hour and was told there were no supervisors available. That means that there are (So Far) no supervisors available during the week at **, *:**, *:** or *:**. Huh? Finally there were no notes in my records?Today I was on hold for ** minutes and then got disconnected by the rep .
GetHuman：让我们量化一下您与Covered California联系的经验。在1到5的范围内，如何轻松解决Covered California问题？
GetHuman-105575：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-105575：在沟通方面，我会给他们五分之三的five。
GetHuman：Covered California快速有效地解决问题的能力又如何呢？
GetHuman-105575：为此，我要说出五分之二的four。
GetHuman：最后-对其他Covered California客户有何建议？
GetHuman-105575：在一天中的早些时候或深夜给他们打电话。不要忘记Covered California可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-105575在November 18th, 2017发生的Covered California客户服务问题中得到了一些有用的反馈和措辞。