Covered California: I have spent around ** HOURS trying to get thei...
GetHuman用户GetHuman-105575来自noviembre 25º, 2017的Covered California条客户评论
GetHuman-105575案的背景
GetHuman:GetHuman-105575-您能告诉我们其他Covered California个客户何时提起诉讼吗?
GetHuman-105575:Yes I can。在noviembre 18º上是afternoon。
GetHuman:您是否接触到Covered California,如果可以,怎么做?
GetHuman:这些常见的Covered California客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-105575 常见 Covered California 问题的列表)
GetHuman-105575:“ Claims”是我尝试使用to call的原因。
GetHuman-105575对Covered California客户服务的评价
GetHuman:那么,您如何总结GetHuman的Covered California客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-105575:I have spent around ** HOURS trying to get their errors fixed. First I received a card with the wrong birth year- then later the wrong day. The system requires you to use a correct birthdate. I was promised that a supervisor would call. Never happened. A person from Kaiser was going to team up with Covered Ca and call back-never happened. This has been going on since Dec. Today alone I waited over half hour and was told there were no supervisors available. That means that there are (So Far) no supervisors available during the week at **, *:**, *:** or *:**. Huh? Finally there were no notes in my records?Today I was on hold for ** minutes and then got disconnected by the rep .
GetHuman:让我们量化一下您与Covered California联系的经验。在1到5的范围内,如何轻松解决Covered California问题?
GetHuman-105575:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-105575:在沟通方面,我会给他们五分之三的five。
GetHuman:Covered California快速有效地解决问题的能力又如何呢?
GetHuman-105575:为此,我要说出五分之二的four。
GetHuman:最后-对其他Covered California客户有何建议?
GetHuman-105575:在一天中的早些时候或深夜给他们打电话。不要忘记Covered California可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-105575在noviembre 18º, 2017发生的Covered California客户服务问题中得到了一些有用的反馈和措辞。