Costco: Bad. Bad bad
GetHuman用户GetHuman-jimwlee来自novembre 29, 2017的Costco条客户评论
GetHuman-jimwlee案的背景
GetHuman：GetHuman-jimwlee-您能告诉我们其他Costco个客户何时提起诉讼吗？
GetHuman-jimwlee：Yeah。在novembre 25上是morning。
GetHuman：您是否接触到Costco，如果可以，怎么做？
GetHuman-jimwlee：我使用了我在GetHuman Costco客户电话号码页面上找到的800-774-2678号码：Costco客户服务电话号码 GetHuman：这些常见的Costco客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-jimwlee 常见 Costco 问题的列表）
GetHuman-jimwlee：“ Refund a Charge”是我尝试使用to call的原因。
GetHuman-jimwlee对Costco客户服务的评价
GetHuman：那么，您如何总结GetHuman的Costco客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-jimwlee：Bad. Bad bad
GetHuman：您能从11/25/17发生的事情中告诉我们其他人吗？
GetHuman-jimwlee：I shopped Costco in Tempe AZ last week (****). I went to do general shopping and to pick up an $*** Champion portable electrical generator.**I found the item but was way to heavy for me to lift by myself and would not fit the grocery cart. I went over near the stocking - frozen food area in the back looking for help. The generator box said it was over two hundred pounds and was stacked two high. **I found a young man who was talking to a female worker and asked for help. All I wanted was for him to go into the back ( we were near the back of the store) and pull out a flat bed cart as I've seen them back there. He chose not to help me get the cart or lift the item but instead disappeared into the back area and reappeared saying that someone would be out to help me. I asked him to get me flat be as it was obvious it was needed and would he call back on the radio to see if the the person could hurry up as I was on a tight schedule to pick up kids. **He not only told me he did not have a radio but was unwilling to go back and when I asked about the flat bed cart he told me "he was not my slave". I was waiting by a food demo person who heard it all. The associate walk away pushing his cart of card board boxes. The food demo person and I looked at each other and basically came to the conclusion this was a case of a millennial worker who was not trained and if so did not give a -"fill in your word" and who was at least lazy. **Two other associates came out and they got a flat cart and it took all of us to man handle the generator down. I decided to skip the rest of my shopping. I calmed down enough to to complain to the supervisor on my way out. I am totally incensed that associate believes a customer asking for help constitutes him being a slave to him and basically walking away. The two who came outdid their job and it took all of us to pull down the generator and steady the flat cart.** I will be sure to tell others of this lack of customer service and back talk.**Jim - Very Disappointed customer,
GetHuman：让我们量化一下您与Costco联系的经验。在1到5的范围内，如何轻松解决Costco问题？
GetHuman-jimwlee：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-jimwlee：在沟通方面，我会给他们五分之三的two。
GetHuman：Costco快速有效地解决问题的能力又如何呢？
GetHuman-jimwlee：为此，我要说出五分之二的five。
GetHuman：最后-对其他Costco客户有何建议？
GetHuman-jimwlee：在一天中的早些时候或深夜给他们打电话。不要忘记Costco可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-jimwlee在novembre 25, 2017发生的Costco客户服务问题中得到了一些有用的反馈和措辞。