Computershare: Customer service is a joke. I've had enough an...
GetHuman用户~anonymous来自November 18., 2017的Computershare条客户评论
~anonymous案的背景
GetHuman：~anonymous-您能告诉我们其他Computershare个客户何时提起诉讼吗？
~anonymous：Yes I can。在November 14.上是late at night。
GetHuman：您是否接触到Computershare，如果可以，怎么做？
GetHuman：这些常见的Computershare客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~anonymous 常见 Computershare 问题的列表）
~anonymous：“ Account Access”是我尝试使用to call的原因。
~anonymous对Computershare客户服务的评价
GetHuman：那么，您如何总结GetHuman的Computershare客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~anonymous：Customer service is a joke. I've had enough and am selling everything and closing my account.**My issue was I forgot my security question, and had my account locked...*It took me * calls, each lasting ** minutes, on * separate days, to unlock my account. TO UNLOCK MY ACCOUNT, it took * days!*The security questions they ask are ridiculous (i gave enough info for someone to impersonate me), I couldn't understand them half the time, they couldn't understand me until I started talking like a * yo. Each time, they said it was unlocked, but when I tried, it was still locked. Just to unlock my account, it took * calls!! Are you kidding me?!?! I'm done with Computershare, selling and taking my business elsewhere.
GetHuman：让我们量化一下您与Computershare联系的经验。在1到5的范围内，如何轻松解决Computershare问题？
~anonymous：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~anonymous：在沟通方面，我会给他们五分之三的three。
GetHuman：Computershare快速有效地解决问题的能力又如何呢？
~anonymous：为此，我要说出五分之二的two。
GetHuman：最后-对其他Computershare客户有何建议？
~anonymous：在一天中的早些时候或深夜给他们打电话。不要忘记Computershare可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~anonymous在November 14., 2017发生的Computershare客户服务问题中得到了一些有用的反馈和措辞。