Computershare: Got two Filipinos who said that they would forw...
GetHuman用户~SoujiroINC001来自November 24th, 2017的Computershare条客户评论
~SoujiroINC001案的背景
GetHuman:~SoujiroINC001-您能告诉我们其他Computershare个客户何时提起诉讼吗?
~SoujiroINC001:Sure。在November 18th上是late at night。
GetHuman:您是否接触到Computershare,如果可以,怎么做?
GetHuman:这些常见的Computershare客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~SoujiroINC001 常见 Computershare 问题的列表)
~SoujiroINC001:“ Change order”是我尝试使用to call的原因。
~SoujiroINC001对Computershare客户服务的评价
GetHuman:那么,您如何总结GetHuman的Computershare客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~SoujiroINC001:Got two Filipinos who said that they would forward me to someone technical but kept going through the automated messages and directories. Finally, the third Filipino directly forwarded me to someone who spoke native American English who could help me. They helped solve my problem but the solution turned out really simple. I wish I didn't have to waste half an hour through the automated message and directory and identity checks. Big waste of time.
GetHuman:让我们量化一下您与Computershare联系的经验。在1到5的范围内,如何轻松解决Computershare问题?
~SoujiroINC001:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~SoujiroINC001:在沟通方面,我会给他们五分之三的five。
GetHuman:Computershare快速有效地解决问题的能力又如何呢?
~SoujiroINC001:为此,我要说出五分之二的two。
GetHuman:最后-对其他Computershare客户有何建议?
~SoujiroINC001:在一天中的早些时候或深夜给他们打电话。不要忘记Computershare可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~SoujiroINC001在November 18th, 2017发生的Computershare客户服务问题中得到了一些有用的反馈和措辞。