Computershare: Concerned about delay in my contribution vs. it...
GetHuman用户~John来自November 4., 2017的Computershare条客户评论
~John案的背景
GetHuman:~John-您能告诉我们其他Computershare个客户何时提起诉讼吗?
~John:Yup。在Oktober 31.上是middle of the night。
GetHuman:您是否接触到Computershare,如果可以,怎么做?
GetHuman:这些常见的Computershare客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~John 常见 Computershare 问题的列表)
~John:“ Transfer Service”是我尝试使用to call的原因。
~John对Computershare客户服务的评价
GetHuman:那么,您如何总结GetHuman的Computershare客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~John:Concerned about delay in my contribution vs. it showing up in my account. All the rep would say is that they make purchses once a month. I knew that already but why should money I contributed * weeks ago not show up in my account and all I got was "there is a delay, we buy once a month". I asked how long of a delay and he said "we buy once a month". What a poor attitude. Just tell me it will be a ** day or a ** day delay so I know if there is or is not a problem with my account. The e-mail response had wrong *-*** number in it and when I signed up for the service, it did not show up on the website until I called them.
GetHuman:让我们量化一下您与Computershare联系的经验。在1到5的范围内,如何轻松解决Computershare问题?
~John:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~John:在沟通方面,我会给他们五分之三的five。
GetHuman:Computershare快速有效地解决问题的能力又如何呢?
~John:为此,我要说出五分之二的two。
GetHuman:最后-对其他Computershare客户有何建议?
~John:在一天中的早些时候或深夜给他们打电话。不要忘记Computershare可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~John在Oktober 31., 2017发生的Computershare客户服务问题中得到了一些有用的反馈和措辞。