Why won't Comcast hire and train American Custo...
GetHuman用户GetHuman-410422来自November 28th, 2017的Comcast条客户评论
GetHuman-410422案的背景
GetHuman：GetHuman-410422-您能告诉我们其他Comcast个客户何时提起诉讼吗？
GetHuman-410422：Yeah。在November 24th上是morning。
GetHuman：您是否接触到Comcast，如果可以，怎么做？
GetHuman-410422：我使用了我在GetHuman Comcast客户电话号码页面上找到的800-266-2278号码：Comcast客户服务电话号码 GetHuman：这些常见的Comcast客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-410422 常见 Comcast 问题的列表）
GetHuman-410422：“ Technical support”是我尝试使用to call的原因。
GetHuman-410422对Comcast客户服务的评价
GetHuman：那么，您如何总结GetHuman的Comcast客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-410422：Why won't Comcast hire and train American Customer Service reps. My first call was handled by an American. Unfortunately when she tried to transfer me I was cut off. However she did pull up our account. My second call was handled by a foreign person who at first said my account had been closed, then, after providing the same info as before, said he could not pull up our account. On the third call, handled by a foreign person that I could not understand very well, did provide the information on Comcasts' various (expensive) options. We need to downgrade some of our services and Comcast does not provide easily availalbe info on their products*services online. It is absurd. Going over to other options and will probably pull the plug on Comcast after many years paying through the nose!
GetHuman：让我们量化一下您与Comcast联系的经验。在1到5的范围内，如何轻松解决Comcast问题？
GetHuman-410422：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-410422：在沟通方面，我会给他们五分之三的two。
GetHuman：Comcast快速有效地解决问题的能力又如何呢？
GetHuman-410422：为此，我要说出五分之二的three。
GetHuman：最后-对其他Comcast客户有何建议？
GetHuman-410422：在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-410422在November 24th, 2017发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。