Comcast: Overall, XFinity service is horrible. Here is m...
GetHuman用户~jay328400来自نوفمبر ٢٥، ٢٠١٧的Comcast条客户评论
~jay328400案的背景
GetHuman:~jay328400-您能告诉我们其他Comcast个客户何时提起诉讼吗?
~jay328400:Yeah。在نوفمبر ١٦上是afternoon。
GetHuman:您是否接触到Comcast,如果可以,怎么做?
~jay328400:我使用了我在GetHuman Comcast客户电话号码页面上找到的800-266-2278号码:Comcast客户服务电话号码 GetHuman:这些常见的Comcast客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jay328400 常见 Comcast 问题的列表)
~jay328400:“ Account access”是我尝试使用to call的原因。
~jay328400对Comcast客户服务的评价
GetHuman:那么,您如何总结GetHuman的Comcast客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jay328400:Overall, XFinity service is horrible. Here is my story:**) Signed one-year contract with a customer representative. Service activated in *********) While the desktop internet is generally acceptable (down about every * days on average, anyway), the laptop wireless connection is frequently down or very limited (such as *.*Mb*second). **-**% of the time, the wireless is virtually inaccessible. IPhone basically could not connect to wifi (similar to laptop) while IPAD is relatively OK.**) Comcast simply could not fix the problem.**) Called Comcast to cancel the service near the end of the contract (that is, one-year). Called * times, sent one fax to cancel, ut they refuse or "forgot" to cancel, their reason is that I signed a *-year contract. That is very ridiculous, I am still keeping the original contract, drafted and signed by a sales representative, it clearly says ONE YEAR.
GetHuman:让我们量化一下您与Comcast联系的经验。在1到5的范围内,如何轻松解决Comcast问题?
~jay328400:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jay328400:在沟通方面,我会给他们五分之三的three。
GetHuman:Comcast快速有效地解决问题的能力又如何呢?
~jay328400:为此,我要说出五分之二的two。
GetHuman:最后-对其他Comcast客户有何建议?
~jay328400:在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jay328400在نوفمبر ١٦، ٢٠١٧发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。