Comcast: I would love to film one of their training clas...
GetHuman用户~newheart来自November 26., 2017的Comcast条客户评论
~newheart案的背景
GetHuman：~newheart-您能告诉我们其他Comcast个客户何时提起诉讼吗？
~newheart：Yes。在November 24.上是middle of the night。
GetHuman：您是否接触到Comcast，如果可以，怎么做？
GetHuman：这些常见的Comcast客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~newheart 常见 Comcast 问题的列表）
~newheart：“ Technical support”是我尝试使用to call的原因。
~newheart对Comcast客户服务的评价
GetHuman：那么，您如何总结GetHuman的Comcast客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~newheart：I would love to film one of their training classes on where they teach their employees on how to lie to their customers. Lies and more Lies.. Changed over from regular Comcast to the X* platform. I asked specifically about the install fee. "Since you have been a long time customer, we will waive the fee." LIE, when I get my bill, $**.** plus $** more for an unwired home. Wrong again, my house is wired, always has been. When I called about it, I was told that they discounted the fee. I was told there would be no fee. "Well, it does say fee waived, but there is always a charge for the upgrade." HUH? Fee Waived, but there is always a charge? I wonder if these folks learned from our politicians? WORST COMPANY EVER!!!
GetHuman：让我们量化一下您与Comcast联系的经验。在1到5的范围内，如何轻松解决Comcast问题？
~newheart：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~newheart：在沟通方面，我会给他们五分之三的five。
GetHuman：Comcast快速有效地解决问题的能力又如何呢？
~newheart：为此，我要说出五分之二的two。
GetHuman：最后-对其他Comcast客户有何建议？
~newheart：在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~newheart在November 24., 2017发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。