I'm very upset with the way Comcast has treated...

GetHuman用户~Tammie来自novembre 23, 2017的Comcast条客户评论

~Tammie案的背景

GetHuman:~Tammie-您能告诉我们其他Comcast个客户何时提起诉讼吗?
~Tammie:Yes I can。在novembre 14上是afternoon。
GetHuman:您是否接触到Comcast,如果可以,怎么做?
~Tammie:我使用了我在GetHuman Comcast客户电话号码页面上找到的800-266-2278号码:Comcast客户服务电话号码
GetHuman:这些常见的Comcast客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Tammie 常见 Comcast 问题的列表)
~Tammie:“ Update account information”是我尝试使用to call的原因。

~Tammie对Comcast客户服务的评价

GetHuman:那么,您如何总结GetHuman的Comcast客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Tammie:I'm very upset with the way Comcast has treated my family. I was offered a triple play as a promotion for $***.** for one yr which was suppose to include high speed internet, phone with Id caller, and the same channels I had before I was switched over. I was not able to get the offer that I was signed up for b*c the agent didn't put the codes in after I had asked several times about the package I would have. I asked what all came with the Triple Play & after I made sure & constantly repeated the bundle & the price to the rep. I have spoken with over ** different reps. I have spoken with every dept that Comcast has. I have put ** miles on my Suv running back*forth to Comcast, used my gas, & time, I had to return * boxes in one day on *******. I was in & out & in that heat all day & my health is extremely bad.I'm on oxygen ****. I had to bring my daughter out with me after she got out of school & to add to all I have been through it started thundering, lighting, and raining so hard that
GetHuman:让我们量化一下您与Comcast联系的经验。在1到5的范围内,如何轻松解决Comcast问题?
~Tammie:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Tammie:在沟通方面,我会给他们五分之三的three。
GetHuman:Comcast快速有效地解决问题的能力又如何呢?
~Tammie:为此,我要说出五分之二的two。
GetHuman:最后-对其他Comcast客户有何建议?
~Tammie:在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Tammie在novembre 14, 2017发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。

Comcast

1.97 of 5 stars | 1979条评论

~Tammie的Comcast评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
3 5星

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