Comcast: Every time I call, I get transferred to a bunch...
GetHuman用户~anonymous来自November 26th, 2017的Comcast条客户评论
~anonymous案的背景
GetHuman：~anonymous-您能告诉我们其他Comcast个客户何时提起诉讼吗？
~anonymous：Yes I can。在November 18th上是afternoon。
GetHuman：您是否接触到Comcast，如果可以，怎么做？
~anonymous：我使用了我在GetHuman Comcast客户电话号码页面上找到的800-266-2278号码：Comcast客户服务电话号码 GetHuman：这些常见的Comcast客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~anonymous 常见 Comcast 问题的列表）
~anonymous：“ Setup service”是我尝试使用to call的原因。
~anonymous对Comcast客户服务的评价
GetHuman：那么，您如何总结GetHuman的Comcast客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~anonymous：Every time I call, I get transferred to a bunch of different departments, and not one person helps me with my issue. Just now, I was LITERALLY transferred to six different people, I had to explain the issue I was having to each one of them. The one lady asked me for the last four of my social, I gave it to her, and then I gave her my husbands because she said mine wasn't the correct one, but then she also said my husbands wasn't right either. Like i didn't know our social security numbers. Then realizing she messed up, sent me to billing but she sent me to the wrong section of billing because they didn't handle customers from my state, so he had to transfer me to somebody else, but that never happened because he hung up on me. X-finity customer service is horrible. I can't understand them half the time and the other half their incompetent and don't know how to do their jobs. Every time I call them I'm on the phone for two hours. It's ridiculous. Get your customer service in order, and
GetHuman：让我们量化一下您与Comcast联系的经验。在1到5的范围内，如何轻松解决Comcast问题？
~anonymous：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~anonymous：在沟通方面，我会给他们五分之三的one。
GetHuman：Comcast快速有效地解决问题的能力又如何呢？
~anonymous：为此，我要说出五分之二的one。
GetHuman：最后-对其他Comcast客户有何建议？
~anonymous：在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~anonymous在November 18th, 2017发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。