Comcast: Customer for less than * months and have had...
GetHuman用户~Anon来自November 19th, 2017的Comcast条客户评论
~Anon案的背景
GetHuman:~Anon-您能告诉我们其他Comcast个客户何时提起诉讼吗?
~Anon:Yup。在November 11th上是middle of the night。
GetHuman:您是否接触到Comcast,如果可以,怎么做?
GetHuman:这些常见的Comcast客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Anon 常见 Comcast 问题的列表)
~Anon:“ Update account information”是我尝试使用to call的原因。
~Anon对Comcast客户服务的评价
GetHuman:那么,您如何总结GetHuman的Comcast客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Anon:Customer for less than * months and have had ** service outages ( no I'm not exaggerating) during that time period. I sent an email and received a return call from Huntsville, AL which I missed while having staples taken out. The number left on my voice-mail was not in service. I called this number and they immediately emailed & called the agent & her team lead and I am now waiting for a return call. If no one calls there will be an issue but as of now they seem to be responsible.
GetHuman:让我们量化一下您与Comcast联系的经验。在1到5的范围内,如何轻松解决Comcast问题?
~Anon:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Anon:在沟通方面,我会给他们五分之三的two。
GetHuman:Comcast快速有效地解决问题的能力又如何呢?
~Anon:为此,我要说出五分之二的one。
GetHuman:最后-对其他Comcast客户有何建议?
~Anon:在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Anon在November 11th, 2017发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。