Columbia Sportswear: My husband and I purchased a Columbia Sportswea...
GetHuman用户~atsash来自November 18., 2017的Columbia Sportswear条客户评论
~atsash案的背景
GetHuman：~atsash-您能告诉我们其他Columbia Sportswear个客户何时提起诉讼吗？
~atsash：Yes I can。在November 8.上是afternoon。
GetHuman：您是否接触到Columbia Sportswear，如果可以，怎么做？
GetHuman：这些常见的Columbia Sportswear客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~atsash 常见 Columbia Sportswear 问题的列表）
~atsash：“ Returns”是我尝试使用to call的原因。
~atsash对Columbia Sportswear客户服务的评价
GetHuman：那么，您如何总结GetHuman的Columbia Sportswear客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~atsash：My husband and I purchased a Columbia Sportswear winter coat for our son last fall (****). About half way through the season the zipper broke. We contacted Columbia and they said that it sounded like this was a covered defect. We were instructed to send the coat to their warranty center for inspection just to make sure. We did this. We contacted them and were told that it had been inspected and the defect was covered under their warranty. Their warranty states: "If the Warranty Department determines, in its sole that the Outerwear has a defect covered under this Warranty, we will repair or replace it within approximately two weeks. If the defective Outerwear is not repairable and an identical product is not available, we will replace it with a garment of comparable style and color at our discretion". We were then told that they could not replace the coat at that time because they did not have any comparable coats in our son's size in stock. We were told to call back in June*July when
GetHuman：让我们量化一下您与Columbia Sportswear联系的经验。在1到5的范围内，如何轻松解决Columbia Sportswear问题？
~atsash：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~atsash：在沟通方面，我会给他们五分之三的one。
GetHuman：Columbia Sportswear快速有效地解决问题的能力又如何呢？
~atsash：为此，我要说出五分之二的one。
GetHuman：最后-对其他Columbia Sportswear客户有何建议？
~atsash：在一天中的早些时候或深夜给他们打电话。不要忘记Columbia Sportswear可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~atsash在November 8., 2017发生的Columbia Sportswear客户服务问题中得到了一些有用的反馈和措辞。