Columbia Sportswear: I purchased two different travel pants from two...

GetHuman用户~nemo来自noviembre 17º, 2017的Columbia Sportswear条客户评论

~nemo案的背景

GetHuman:~nemo-您能告诉我们其他Columbia Sportswear个客户何时提起诉讼吗?
~nemo:Yes I can。在noviembre 8º上是middle of the night。
GetHuman:您是否接触到Columbia Sportswear,如果可以,怎么做?
~nemo:我使用了我在GetHuman Columbia Sportswear客户电话号码页面上找到的800-622-6953号码:Columbia Sportswear客户服务电话号码
GetHuman:这些常见的Columbia Sportswear客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~nemo 常见 Columbia Sportswear 问题的列表)
~nemo:“ Overcharge/Strange charge”是我尝试使用to call的原因。

~nemo对Columbia Sportswear客户服务的评价

GetHuman:那么,您如何总结GetHuman的Columbia Sportswear客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~nemo:I purchased two different travel pants from two different online stores, on right here in Oregon. I experienced lengthy delays, poor customer service, and unacceptable products. I returned both pair of pants.**Finally I contacted Columbia (which I should have done first) went to the employee store, not realizing that it was an employees only store, was let in by a kind lady and helped by an exceptional diminutive lady originally from Chile (I'm sorry that I forgot her name, but it begins with "A"). I purchased one pair of cargo pants, and the nice lady assisted me in ordering a second pair online from the store. This was around noon yesterday, and the ordered pants arrived at my door this morning just after *:**. Outstanding. I am really pleased with the quality, the price, and most of all, the customer assistance.**I also phoned your customer services twice yesterday since I could not access my account. I had unsubscribed to email some time ago and could not remember my password. The
GetHuman:让我们量化一下您与Columbia Sportswear联系的经验。在1到5的范围内,如何轻松解决Columbia Sportswear问题?
~nemo:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~nemo:在沟通方面,我会给他们五分之三的four。
GetHuman:Columbia Sportswear快速有效地解决问题的能力又如何呢?
~nemo:为此,我要说出五分之二的five。
GetHuman:最后-对其他Columbia Sportswear客户有何建议?
~nemo:在一天中的早些时候或深夜给他们打电话。不要忘记Columbia Sportswear可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~nemo在noviembre 8º, 2017发生的Columbia Sportswear客户服务问题中得到了一些有用的反馈和措辞。

Columbia Sportswear

2.00 of 5 stars | 13条评论

~nemo的Columbia Sportswear评论

寻求帮助的困难
1 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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