Citibank: Citi Bank is HORRIBLE* My card had unauthorized...
GetHuman用户~td来自नवंबर ८, २०१७的Citibank条客户评论
~td案的背景
GetHuman:~td-您能告诉我们其他Citibank个客户何时提起诉讼吗?
~td:Yeah。在अक्टूबर ३१上是afternoon。
GetHuman:您是否接触到Citibank,如果可以,怎么做?
GetHuman:这些常见的Citibank客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~td 常见 Citibank 问题的列表)
~td:“ Account Access”是我尝试使用to call的原因。
~td对Citibank客户服务的评价
GetHuman:那么,您如何总结GetHuman的Citibank客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~td:Citi Bank is HORRIBLE* My card had unauthorized use and has been recharged a second time for the charges even though customer service claims I have not. I have called every number I can think of with no help. I guess customer service can not add and subtract or look at credit card statements. Not to mention there is a federal law against charging for card numbers that were stolen. I guess I am going to have to take legal action. This is insane. Customer service is liking talking to a broken record. Same response everytime.
GetHuman:让我们量化一下您与Citibank联系的经验。在1到5的范围内,如何轻松解决Citibank问题?
~td:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~td:在沟通方面,我会给他们五分之三的three。
GetHuman:Citibank快速有效地解决问题的能力又如何呢?
~td:为此,我要说出五分之二的two。
GetHuman:最后-对其他Citibank客户有何建议?
~td:在一天中的早些时候或深夜给他们打电话。不要忘记Citibank可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~td在अक्टूबर ३१, २०१७发生的Citibank客户服务问题中得到了一些有用的反馈和措辞。