Citi Cards: I called in to customer service w* one of the e...
GetHuman用户~HATECITICARDS来自November 20th, 2017的Citi Cards条客户评论
~HATECITICARDS案的背景
GetHuman：~HATECITICARDS-您能告诉我们其他Citi Cards个客户何时提起诉讼吗？
~HATECITICARDS：Yeah。在November 19th上是afternoon。
GetHuman：您是否接触到Citi Cards，如果可以，怎么做？
GetHuman：这些常见的Citi Cards客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~HATECITICARDS 常见 Citi Cards 问题的列表）
~HATECITICARDS：“ Points Redemption”是我尝试使用to call的原因。
~HATECITICARDS对Citi Cards客户服务的评价
GetHuman：那么，您如何总结GetHuman的Citi Cards客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~HATECITICARDS：I called in to customer service w* one of the easiest issues there is when you are a csr... I called to update my MAILING ADDRESS!!!! OMG!!!! Worst mistake I ever could have done... I had to talk to * different reps & the final rep was in the fraud dept. OMG WORST SITUATION I HAVE EVER HAD TO DEAL WITH!!! After I spoke to the *th rep she had * call me bk after I was on the line w* her for ** mins having to repeat over & over the answers to my verification questions! I have chase, bank of America & Capitol one cards & I have never experienced such foolishness!! And keep in mind this was my *st call to the customer service line as a new member! I'm seriously thinking about canceling my card that I just got approved for * days ago! THIS IS UNACCEPTABLE!!!
GetHuman：让我们量化一下您与Citi Cards联系的经验。在1到5的范围内，如何轻松解决Citi Cards问题？
~HATECITICARDS：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~HATECITICARDS：在沟通方面，我会给他们五分之三的four。
GetHuman：Citi Cards快速有效地解决问题的能力又如何呢？
~HATECITICARDS：为此，我要说出五分之二的five。
GetHuman：最后-对其他Citi Cards客户有何建议？
~HATECITICARDS：在一天中的早些时候或深夜给他们打电话。不要忘记Citi Cards可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~HATECITICARDS在November 19th, 2017发生的Citi Cards客户服务问题中得到了一些有用的反馈和措辞。