Charter Communications: I started the conversation with, "I would like...
GetHuman用户~Anon来自November 24th, 2017的Charter Communications条客户评论
~Anon案的背景
GetHuman:~Anon-您能告诉我们其他Charter Communications个客户何时提起诉讼吗?
~Anon:Yes I can。在November 18th上是morning。
GetHuman:您是否接触到Charter Communications,如果可以,怎么做?
GetHuman:这些常见的Charter Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Anon 常见 Charter Communications 问题的列表)
~Anon:“ Refund”是我尝试使用to call的原因。
~Anon对Charter Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的Charter Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Anon:I started the conversation with, "I would like to stay with Charter but the pricing is to high compared to competitors in the area." I was forwarded to the Customer Retention Office immediately. If you don't know, the CRO has the power and flexibility to do almost anything. I said I could only pay *** a month, my bill is now **.** including taxes. They gave me extra HD channels and doubled my internet speed. This was after paying *** a month for over * years.
GetHuman:让我们量化一下您与Charter Communications联系的经验。在1到5的范围内,如何轻松解决Charter Communications问题?
~Anon:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Anon:在沟通方面,我会给他们五分之三的two。
GetHuman:Charter Communications快速有效地解决问题的能力又如何呢?
~Anon:为此,我要说出五分之二的five。
GetHuman:最后-对其他Charter Communications客户有何建议?
~Anon:在一天中的早些时候或深夜给他们打电话。不要忘记Charter Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Anon在November 18th, 2017发生的Charter Communications客户服务问题中得到了一些有用的反馈和措辞。