Caremark: This company is, with out a doubt, one of the v...
GetHuman用户~cruiser来自November 5th, 2017的Caremark条客户评论
~cruiser案的背景
GetHuman:~cruiser-您能告诉我们其他Caremark个客户何时提起诉讼吗?
~cruiser:Sure。在October 28th上是afternoon。
GetHuman:您是否接触到Caremark,如果可以,怎么做?
GetHuman:这些常见的Caremark客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~cruiser 常见 Caremark 问题的列表)
~cruiser:“ Make an order”是我尝试使用to call的原因。
~cruiser对Caremark客户服务的评价
GetHuman:那么,您如何总结GetHuman的Caremark客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~cruiser:This company is, with out a doubt, one of the very worst customer service departments I have ever had to deal with! They have LOST my and my wife's prescriptions at least four times. They have no way of tracking because they send drugs by bulk mail (cheapest). They have decided to no longer send an invoice for co-payment with prescriptions , but now demand payment up front before they will send out anything. I payed up front with electronic check and they received it, but their processing or accounting dept. takes forever or not able to find it at all. My company had MEDCO as our provider previously and I can say that their service, while not great, was absoulutely stellar compared with Caremark. Caremark needs to COMPLETLY review their practices and make changes to make many customer policies much better.
GetHuman:让我们量化一下您与Caremark联系的经验。在1到5的范围内,如何轻松解决Caremark问题?
~cruiser:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~cruiser:在沟通方面,我会给他们五分之三的five。
GetHuman:Caremark快速有效地解决问题的能力又如何呢?
~cruiser:为此,我要说出五分之二的two。
GetHuman:最后-对其他Caremark客户有何建议?
~cruiser:在一天中的早些时候或深夜给他们打电话。不要忘记Caremark可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~cruiser在October 28th, 2017发生的Caremark客户服务问题中得到了一些有用的反馈和措辞。