CareFirst: I was trying to respond to an email confirmatio...
GetHuman用户~newbie57来自noviembre 25º, 2017的CareFirst条客户评论
~newbie57案的背景
GetHuman:~newbie57-您能告诉我们其他CareFirst个客户何时提起诉讼吗?
~newbie57:Yes。在noviembre 22º上是morning。
GetHuman:您是否接触到CareFirst,如果可以,怎么做?
GetHuman:这些常见的CareFirst客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~newbie57 常见 CareFirst 问题的列表)
~newbie57:“ Get insurance”是我尝试使用to call的原因。
~newbie57对CareFirst客户服务的评价
GetHuman:那么,您如何总结GetHuman的CareFirst客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~newbie57:I was trying to respond to an email confirmation request generated by my signing up through the Maryland Health ins exchange,and the link required my member ID, which I had not yet received, as I had just applied the day before. I said "Operator" at two points during the initial automated phone tree, and was IMMEDIATELY transferred to a very helpful representative, who confirmed my ID over the phone and gave me all the info I needed. Called at around *:**a.m. EST.
GetHuman:让我们量化一下您与CareFirst联系的经验。在1到5的范围内,如何轻松解决CareFirst问题?
~newbie57:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~newbie57:在沟通方面,我会给他们五分之三的two。
GetHuman:CareFirst快速有效地解决问题的能力又如何呢?
~newbie57:为此,我要说出五分之二的five。
GetHuman:最后-对其他CareFirst客户有何建议?
~newbie57:在一天中的早些时候或深夜给他们打电话。不要忘记CareFirst可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~newbie57在noviembre 22º, 2017发生的CareFirst客户服务问题中得到了一些有用的反馈和措辞。