Care.com: I think it is extremely arrogant that a company...
GetHuman用户GetHuman-summerno来自December 4th, 2017的Care.com条客户评论
GetHuman-summerno案的背景
GetHuman：GetHuman-summerno-您能告诉我们其他Care.com个客户何时提起诉讼吗？
GetHuman-summerno：Yeah。在December 1st上是afternoon。
GetHuman：您是否接触到Care.com，如果可以，怎么做？
GetHuman-summerno：我使用了我在GetHuman Care.com客户电话号码页面上找到的877-227-3115号码：Care.com客户服务电话号码 GetHuman：这些常见的Care.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-summerno 常见 Care.com 问题的列表）
GetHuman-summerno：“ Cancel Account”是我尝试使用to call的原因。
GetHuman-summerno对Care.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的Care.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-summerno：I think it is extremely arrogant that a company who has so many people that may have questions and who pay for a service through them think they are too good to post their phone number on their website in clear site and easy to find. What this looks like to many customers is the company does not want to be bothered with having to talk to someone to hear their problem. That's a bunch of **** to me esecailly seeing that a large portion of their targeted customers are senior citizens so to make it even more difficult for them they are doing. If I was someone looking to find care I could not find the support number. I would never use that company. Huge corporations need to remember a time when business used to put their phone number everywhere because that is how they gained business and now since the business grows your customer service and support to them no longer exists. It should be a complement to that people still even use this service.... *@sholes...
GetHuman：让我们量化一下您与Care.com联系的经验。在1到5的范围内，如何轻松解决Care.com问题？
GetHuman-summerno：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-summerno：在沟通方面，我会给他们五分之三的five。
GetHuman：Care.com快速有效地解决问题的能力又如何呢？
GetHuman-summerno：为此，我要说出五分之二的two。
GetHuman：最后-对其他Care.com客户有何建议？
GetHuman-summerno：在一天中的早些时候或深夜给他们打电话。不要忘记Care.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-summerno在December 1st, 2017发生的Care.com客户服务问题中得到了一些有用的反馈和措辞。