Capital One Credit Card: I have been calling customer representatives fo...

GetHuman用户GetHuman-186508来自October 31st, 2017的Capital One Credit Card条客户评论

GetHuman-186508案的背景

GetHuman:GetHuman-186508-您能告诉我们其他Capital One Credit Card个客户何时提起诉讼吗?
GetHuman-186508:Yup。在October 24th上是morning。
GetHuman:您是否接触到Capital One Credit Card,如果可以,怎么做?
GetHuman-186508:我使用了我在GetHuman Capital One Credit Card客户电话号码页面上找到的800-955-7070号码:Capital One Credit Card客户服务电话号码
GetHuman:这些常见的Capital One Credit Card客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-186508 常见 Capital One Credit Card 问题的列表)
GetHuman-186508:“ Setup an account”是我尝试使用to call的原因。

GetHuman-186508对Capital One Credit Card客户服务的评价

GetHuman:那么,您如何总结GetHuman的Capital One Credit Card客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-186508:I have been calling customer representatives for about a year to request them to stop sending me business CC applications when we already have one! This last person Rick UBI*** told me there was no record of any requests and wouldn't help me because I wasn't the primary on the account (I just own the business?). He said there was a law which prevented him from being able to help me, but he couldn't site it! Called corp offices and spoke to someone who helped. Shouldn't have to go that far up the line to get help or take a year to get it done! Customer service is questionable at best.
GetHuman:让我们量化一下您与Capital One Credit Card联系的经验。在1到5的范围内,如何轻松解决Capital One Credit Card问题?
GetHuman-186508:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-186508:在沟通方面,我会给他们五分之三的two。
GetHuman:Capital One Credit Card快速有效地解决问题的能力又如何呢?
GetHuman-186508:为此,我要说出五分之二的three。
GetHuman:最后-对其他Capital One Credit Card客户有何建议?
GetHuman-186508:在一天中的早些时候或深夜给他们打电话。不要忘记Capital One Credit Card可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-186508在October 24th, 2017发生的Capital One Credit Card客户服务问题中得到了一些有用的反馈和措辞。

Capital One Credit Card

4.06 of 5 stars | 82条评论

GetHuman-186508的Capital One Credit Card评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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