Brookstone: Gift receipt says "refund" within ** days & exc...
GetHuman用户~J来自November 25., 2017的Brookstone条客户评论
~J案的背景
GetHuman：~J-您能告诉我们其他Brookstone个客户何时提起诉讼吗？
~J：Yes。在November 23.上是middle of the night。
GetHuman：您是否接触到Brookstone，如果可以，怎么做？
GetHuman：这些常见的Brookstone客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~J 常见 Brookstone 问题的列表）
~J：“ Returns”是我尝试使用to call的原因。
~J对Brookstone客户服务的评价
GetHuman：那么，您如何总结GetHuman的Brookstone客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~J：Gift receipt says "refund" within ** days & exchange or store credit within **. I'm ** days past purchase date - won't give a refund- Manager will not explain what "refund" means says its store policy to only give store credit. I don't want store credit. I'm within ** days - wording on receipt is explicit it says "refund" - manager then says he can't figure out the amount from gift recipt - (not believable) what is the purpose of a gift receipt, if I have to go back to the original purchaser for their receipt? A gift receipt was to keep both of us from being embarassed. The gift receipt is a written contract that says "refund" and I'm within the time
GetHuman：让我们量化一下您与Brookstone联系的经验。在1到5的范围内，如何轻松解决Brookstone问题？
~J：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~J：在沟通方面，我会给他们五分之三的three。
GetHuman：Brookstone快速有效地解决问题的能力又如何呢？
~J：为此，我要说出五分之二的four。
GetHuman：最后-对其他Brookstone客户有何建议？
~J：在一天中的早些时候或深夜给他们打电话。不要忘记Brookstone可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~J在November 23., 2017发生的Brookstone客户服务问题中得到了一些有用的反馈和措辞。