British Airways: Was under the inpression I was booked for a BA...
GetHuman用户~Disgusted来自November 14., 2017的British Airways条客户评论
~Disgusted案的背景
GetHuman：~Disgusted-您能告诉我们其他British Airways个客户何时提起诉讼吗？
~Disgusted：Yup。在November 11.上是afternoon。
GetHuman：您是否接触到British Airways，如果可以，怎么做？
GetHuman：这些常见的British Airways客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Disgusted 常见 British Airways 问题的列表）
~Disgusted：“ Make a booking”是我尝试使用to call的原因。
~Disgusted对British Airways客户服务的评价
GetHuman：那么，您如何总结GetHuman的British Airways客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Disgusted：Was under the inpression I was booked for a BA flight. The print out and flight number and every where else said British Airways to find out that the flight is American Airlines---indicated in one place in tiny print. Did not want to fly this airline would have complained sooner had I known.*British Airlines should have indicated in bold letters and throughout the print out the flight is American. This is not Customer Service but duplistic. Manager? was of no help other than to offer a $*,***.** upgrade and was condecending.*In addition there were long pauses between CS person and the Manager, further delay tactic. This all needs to be further addressed by upper management.
GetHuman：让我们量化一下您与British Airways联系的经验。在1到5的范围内，如何轻松解决British Airways问题？
~Disgusted：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Disgusted：在沟通方面，我会给他们五分之三的four。
GetHuman：British Airways快速有效地解决问题的能力又如何呢？
~Disgusted：为此，我要说出五分之二的one。
GetHuman：最后-对其他British Airways客户有何建议？
~Disgusted：在一天中的早些时候或深夜给他们打电话。不要忘记British Airways可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Disgusted在November 11., 2017发生的British Airways客户服务问题中得到了一些有用的反馈和措辞。