Bob's Discount Furniture: Customer Care
GetHuman用户GetHuman52137来自décembre 7, 2017的Bob's Discount Furniture条客户评论
GetHuman52137案的背景
GetHuman：GetHuman52137-您能告诉我们其他Bob's Discount Furniture个客户何时提起诉讼吗？
GetHuman52137：Yeah。在décembre 3上是middle of the night。
GetHuman：您是否接触到Bob's Discount Furniture，如果可以，怎么做？
GetHuman：这些常见的Bob's Discount Furniture客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman52137 常见 Bob's Discount Furniture 问题的列表）
GetHuman52137：“ Installation/delivery”是我尝试使用to call的原因。
GetHuman52137对Bob's Discount Furniture客户服务的评价
GetHuman：那么，您如何总结GetHuman的Bob's Discount Furniture客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman52137：Customer Care
GetHuman：您能从12/03/17发生的事情中告诉我们其他人吗？
GetHuman52137：I had a sofa set delivered two weeks ago and one of the pieces didn't align correctly. The delivery guys should’ve taken the defective piece back for an exchange as we requested. Instead, they had us call for a tech to come and look at it. After a week of waiting the tech arrives and determines what was obvious. The corner piece was defective. After another week of waiting the supposedly replacement piece as to arrive only to be told by the delivery person that it was the wrong piece. I explained that the tech took photos and insured us that the piece on their truck was the defective piece. The delivery person insisted that it was not the correct piece and it was not worth trying to attach it. **After speaking to your customer service rep., she informed me that it was in fact the correct piece and the delivery person should’ve attached it. She then contacted your operations dept. to have the delivery truck come back with that piece. **I’m not happy right now with this sequence of events. I took a day off from work to be home for this service and it has not been a good experience. The delivery guys that showed up today were in a rush and not very detail oriented. **I’ll keep this experience in mind before making another purchase from your business.**Regards.
GetHuman：让我们量化一下您与Bob's Discount Furniture联系的经验。在1到5的范围内，如何轻松解决Bob's Discount Furniture问题？
GetHuman52137：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman52137：在沟通方面，我会给他们五分之三的four。
GetHuman：Bob's Discount Furniture快速有效地解决问题的能力又如何呢？
GetHuman52137：为此，我要说出五分之二的five。
GetHuman：最后-对其他Bob's Discount Furniture客户有何建议？
GetHuman52137：在一天中的早些时候或深夜给他们打电话。不要忘记Bob's Discount Furniture可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman52137在décembre 3, 2017发生的Bob's Discount Furniture客户服务问题中得到了一些有用的反馈和措辞。