Best Buy: Chat agent was fine, referred me to **** number...
GetHuman用户~John E来自November 16., 2017的Best Buy条客户评论
~John E案的背景
GetHuman：~John E-您能告诉我们其他Best Buy个客户何时提起诉讼吗？
~John E：Yes I can。在November 9.上是afternoon。
GetHuman：您是否接触到Best Buy，如果可以，怎么做？
GetHuman：这些常见的Best Buy客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~John E 常见 Best Buy 问题的列表）
~John E：“ Geek Squad Support”是我尝试使用to call的原因。
~John E对Best Buy客户服务的评价
GetHuman：那么，您如何总结GetHuman的Best Buy客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~John E：Chat agent was fine, referred me to **** number. No resolution available. Purchased a collectors edition DVD set (valued at $***) and found Season * missing. Have returned to home in New Zealand where upon opening the packaging found that season * was missing - each season is presented in its own folio within a file box for the complete series. Best Buy not willing to ship replacement product or missing season to resolve - they asked if I could ship the incomplete product back (whiich I can for around $***) but Best Buy not willing to pay for shipping. No resolution offered. Seemed simple enough for them to ship the missing season to a local IN address, but no - could not do that either.
GetHuman：让我们量化一下您与Best Buy联系的经验。在1到5的范围内，如何轻松解决Best Buy问题？
~John E：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~John E：在沟通方面，我会给他们五分之三的five。
GetHuman：Best Buy快速有效地解决问题的能力又如何呢？
~John E：为此，我要说出五分之二的one。
GetHuman：最后-对其他Best Buy客户有何建议？
~John E：在一天中的早些时候或深夜给他们打电话。不要忘记Best Buy可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~John E在November 9., 2017发生的Best Buy客户服务问题中得到了一些有用的反馈和措辞。