Bell Canada: mr president*CEO I would like to thank you for...
GetHuman用户~MistreatedBellEmployee来自November 21., 2017的Bell Canada条客户评论
~MistreatedBellEmployee案的背景
GetHuman:~MistreatedBellEmployee-您能告诉我们其他Bell Canada个客户何时提起诉讼吗?
~MistreatedBellEmployee:Sure。在November 16.上是afternoon。
GetHuman:您是否接触到Bell Canada,如果可以,怎么做?
~MistreatedBellEmployee:我使用了我在GetHuman Bell Canada客户电话号码页面上找到的866-317-3382号码:Bell Canada客户服务电话号码 GetHuman:这些常见的Bell Canada客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~MistreatedBellEmployee 常见 Bell Canada 问题的列表)
~MistreatedBellEmployee:“ Technical support”是我尝试使用to call的原因。
~MistreatedBellEmployee对Bell Canada客户服务的评价
GetHuman:那么,您如何总结GetHuman的Bell Canada客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~MistreatedBellEmployee:mr president*CEO I would like to thank you for cutting the employees of bell canada down to ***h a week. While you enjoy your luxuries just remember that your employees who work hard and stay loyal to this company cant even put food on their table. We are canadians and we work directly for the company and this is how we get treated. you having call centers in india and other countries is what ruins bell customer service experience. YOu do not realise that they do their job to the minimum and that we work all day trying to fix these poor customers problems. When customers get us on the line they are relieved because they know we can help. I think you need to completly rethink ur company ethics. Instead of cutting the hours of employees that give great customer service and reach your crazy objectives of ** units per *** calls you should be cutting hours of people who dont give good customer service and dont reach their sales objective. Not only did you cut our commisions down to *** and
GetHuman:让我们量化一下您与Bell Canada联系的经验。在1到5的范围内,如何轻松解决Bell Canada问题?
~MistreatedBellEmployee:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~MistreatedBellEmployee:在沟通方面,我会给他们五分之三的four。
GetHuman:Bell Canada快速有效地解决问题的能力又如何呢?
~MistreatedBellEmployee:为此,我要说出五分之二的three。
GetHuman:最后-对其他Bell Canada客户有何建议?
~MistreatedBellEmployee:在一天中的早些时候或深夜给他们打电话。不要忘记Bell Canada可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~MistreatedBellEmployee在November 16., 2017发生的Bell Canada客户服务问题中得到了一些有用的反馈和措辞。