Bell Canada: I've never been more taken advantage of, ripped...
GetHuman用户~marfar来自November 8., 2017的Bell Canada条客户评论
~marfar案的背景
GetHuman:~marfar-您能告诉我们其他Bell Canada个客户何时提起诉讼吗?
~marfar:Yes。在November 5.上是late at night。
GetHuman:您是否接触到Bell Canada,如果可以,怎么做?
GetHuman:这些常见的Bell Canada客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~marfar 常见 Bell Canada 问题的列表)
~marfar:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~marfar对Bell Canada客户服务的评价
GetHuman:那么,您如何总结GetHuman的Bell Canada客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~marfar:I've never been more taken advantage of, ripped off or held hostage by any company than Bell. They will never see my business again!**Ordered a bell business internet line-- agreed to a contract that required me to commit to ** months of service otherwise face an 'early cancellation penalty' --fine.**After *.* years of no issues and on-time payments, I no longer required the service and phoned to cancel. I was informed that I am only able to cancel within ** days of the anniversary of the contract, regardless that I have already fulfilled the ** month commitment. In fact, that commitment is automatically renewed, unless I cancel within that ** day window every year.**I swallowed that pill and waited * more months* continuing to pay for internet that I didn't require just to avoid paying the exorbitant penalty. Finally the anniversary date arrived and I phoned on Jan * to cancel --closed! Waited until the next day (business day for all businesses) --Bell Business Services are still
GetHuman:让我们量化一下您与Bell Canada联系的经验。在1到5的范围内,如何轻松解决Bell Canada问题?
~marfar:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~marfar:在沟通方面,我会给他们五分之三的one。
GetHuman:Bell Canada快速有效地解决问题的能力又如何呢?
~marfar:为此,我要说出五分之二的three。
GetHuman:最后-对其他Bell Canada客户有何建议?
~marfar:在一天中的早些时候或深夜给他们打电话。不要忘记Bell Canada可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~marfar在November 5., 2017发生的Bell Canada客户服务问题中得到了一些有用的反馈和措辞。