Belkin: The first tech was difficult to understand. Aft...
GetHuman用户~mckerr来自noviembre 17º, 2017的Belkin条客户评论
~mckerr案的背景
GetHuman:~mckerr-您能告诉我们其他Belkin个客户何时提起诉讼吗?
~mckerr:Yeah。在noviembre 9º上是morning。
GetHuman:您是否接触到Belkin,如果可以,怎么做?
~mckerr:我使用了我在GetHuman Belkin客户电话号码页面上找到的800-223-5546号码:Belkin客户服务电话号码 GetHuman:这些常见的Belkin客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~mckerr 常见 Belkin 问题的列表)
~mckerr:“ None of those really matches why I wanted to call Belkin that day.”是我尝试使用to call的原因。
~mckerr对Belkin客户服务的评价
GetHuman:那么,您如何总结GetHuman的Belkin客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~mckerr:The first tech was difficult to understand. After nearly an hour of talking with her she realized the problem was too complicated for her expertise and transferred me to her manager, who stayed with me on the phone for *.* more hours until the problem was solved, during which time he set up a *-way call with a tech from my ISP, Verizon. Through their communication and various tests they were able to isolate the problem, which turned out NOT to be my new Belkin router, but the dsl wiring to my modem. I have NEVER had customer service from any other company go to such lengths to take care of my needs - no matter how long it took! I had to write this review because most companies don't try this hard to please their customers. I'm sorry I cannot remember the Belkin tech's name to give him the credit he deserves.
GetHuman:让我们量化一下您与Belkin联系的经验。在1到5的范围内,如何轻松解决Belkin问题?
~mckerr:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~mckerr:在沟通方面,我会给他们五分之三的five。
GetHuman:Belkin快速有效地解决问题的能力又如何呢?
~mckerr:为此,我要说出五分之二的two。
GetHuman:最后-对其他Belkin客户有何建议?
~mckerr:在一天中的早些时候或深夜给他们打电话。不要忘记Belkin可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~mckerr在noviembre 9º, 2017发生的Belkin客户服务问题中得到了一些有用的反馈和措辞。