Bay Area Fastrak: The fastrak customer service rep I worked with...
GetHuman用户~dpnwter来自noviembre 12º, 2017的Bay Area Fastrak条客户评论
~dpnwter案的背景
GetHuman:~dpnwter-您能告诉我们其他Bay Area Fastrak个客户何时提起诉讼吗?
~dpnwter:Sure。在noviembre 4º上是morning。
GetHuman:您是否接触到Bay Area Fastrak,如果可以,怎么做?
GetHuman:这些常见的Bay Area Fastrak客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~dpnwter 常见 Bay Area Fastrak 问题的列表)
~dpnwter:“ Missing item”是我尝试使用to call的原因。
~dpnwter对Bay Area Fastrak客户服务的评价
GetHuman:那么,您如何总结GetHuman的Bay Area Fastrak客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~dpnwter:The fastrak customer service rep I worked with today, needs to find a different job. The replishment systems makes no sense if you ETF from a Credit*Debit Card. They say they take an average of a running ** days and the calculate a one month ETF. So basically, my balance never was lower than ** dollars and they would arbitarily ETF from my account in the amount of *** dollar. If the system is smart enough to take money out it should at least send an email *-* days prior to making any deductions or allow a person to set up autmoated electronic payment as one could do for their mortages....so they debit consistently.
GetHuman:让我们量化一下您与Bay Area Fastrak联系的经验。在1到5的范围内,如何轻松解决Bay Area Fastrak问题?
~dpnwter:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~dpnwter:在沟通方面,我会给他们五分之三的four。
GetHuman:Bay Area Fastrak快速有效地解决问题的能力又如何呢?
~dpnwter:为此,我要说出五分之二的five。
GetHuman:最后-对其他Bay Area Fastrak客户有何建议?
~dpnwter:在一天中的早些时候或深夜给他们打电话。不要忘记Bay Area Fastrak可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~dpnwter在noviembre 4º, 2017发生的Bay Area Fastrak客户服务问题中得到了一些有用的反馈和措辞。