Barnes & Noble: I bought a nook color about a little over a yea...

GetHuman用户GetHuman-261509来自November 9, 2017的Barnes & Noble条客户评论

GetHuman-261509案的背景

GetHuman:GetHuman-261509-您能告诉我们其他Barnes & Noble个客户何时提起诉讼吗?
GetHuman-261509:Yes。在November 6上是afternoon。
GetHuman:您是否接触到Barnes & Noble,如果可以,怎么做?
GetHuman-261509:我使用了我在GetHuman Barnes & Noble客户电话号码页面上找到的800-843-2665号码:Barnes & Noble客户服务电话号码
GetHuman:这些常见的Barnes & Noble客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-261509 常见 Barnes & Noble 问题的列表)
GetHuman-261509:“ Returns”是我尝试使用to call的原因。

GetHuman-261509对Barnes & Noble客户服务的评价

GetHuman:那么,您如何总结GetHuman的Barnes & Noble客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-261509:I bought a nook color about a little over a year ago, but my power cord did not work. I was under warranty, but I was close to the store, so decided to just buy another. Two months after purchasing second power cord, it disintegrated in my hands. I called the store and was told to call the customer service number. I called the customer service, but was told they could not replace my power cord because it was not under warranty, to call the store where I purchased it and they could possibly help me. I then waited for a manager to call, which he*she never did, so I called back later that day. I was told they had to follow store policy and could not help me. They have lost a customer, and I have plenty of friends, and neither will they buy from this store again. I know I can't be the only customer out there with this problem, so beware of buying your nook because you will constantly have to buy power cords.
GetHuman:让我们量化一下您与Barnes & Noble联系的经验。在1到5的范围内,如何轻松解决Barnes & Noble问题?
GetHuman-261509:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-261509:在沟通方面,我会给他们五分之三的five。
GetHuman:Barnes & Noble快速有效地解决问题的能力又如何呢?
GetHuman-261509:为此,我要说出五分之二的five。
GetHuman:最后-对其他Barnes & Noble客户有何建议?
GetHuman-261509:在一天中的早些时候或深夜给他们打电话。不要忘记Barnes & Noble可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-261509在November 6, 2017发生的Barnes & Noble客户服务问题中得到了一些有用的反馈和措辞。

Barnes & Noble

3.13 of 5 stars | 125条评论

GetHuman-261509的Barnes & Noble评论

寻求帮助的困难
3 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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