Bank of America: my atm card would not give me cash ( embarrass...
GetHuman用户~DJDRIS68@GMAIL.COM来自novembre 26, 2017的Bank of America条客户评论
~DJDRIS68@GMAIL.COM案的背景
GetHuman:~DJDRIS68@GMAIL.COM-您能告诉我们其他Bank of America个客户何时提起诉讼吗?
~DJDRIS68@GMAIL.COM:Yeah。在novembre 22上是evening。
GetHuman:您是否接触到Bank of America,如果可以,怎么做?
GetHuman:这些常见的Bank of America客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~DJDRIS68@GMAIL.COM 常见 Bank of America 问题的列表)
~DJDRIS68@GMAIL.COM:“ Technical support”是我尝试使用to call的原因。
~DJDRIS68@GMAIL.COM对Bank of America客户服务的评价
GetHuman:那么,您如何总结GetHuman的Bank of America客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~DJDRIS68@GMAIL.COM:my atm card would not give me cash ( embarrassing situation) last night and then received a text to call a number about possible fraud*on hold for over ** minutes while driving and no human response*today over * calls and first person to answer after ** minutes told me that he couldn't help because it was a debit card . called other numbers again and when I finally got a customer service person explained my frustration ( she said the suspected internet fraud on my card as something may have been compromised) I expressed my frustration as they did not contact me and just turned card off. also any fraud would not be available to card holder as you need the pin to withdraw cash from the atm*She then HUNG UP on me at *:** pm eastern time*still don't know if I can use my card here on a sunday*also have been on several bank of America websites just to find a place to complain as they have certain topics but none to launch general complaints such as this*I will indeed switch the rest of
GetHuman:让我们量化一下您与Bank of America联系的经验。在1到5的范围内,如何轻松解决Bank of America问题?
~DJDRIS68@GMAIL.COM:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~DJDRIS68@GMAIL.COM:在沟通方面,我会给他们五分之三的three。
GetHuman:Bank of America快速有效地解决问题的能力又如何呢?
~DJDRIS68@GMAIL.COM:为此,我要说出五分之二的four。
GetHuman:最后-对其他Bank of America客户有何建议?
~DJDRIS68@GMAIL.COM:在一天中的早些时候或深夜给他们打电话。不要忘记Bank of America可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~DJDRIS68@GMAIL.COM在novembre 22, 2017发生的Bank of America客户服务问题中得到了一些有用的反馈和措辞。