Bank of America: My debit card has been changed three times this...
GetHuman用户~ray来自November 27, 2017的Bank of America条客户评论
~ray案的背景
GetHuman:~ray-您能告诉我们其他Bank of America个客户何时提起诉讼吗?
~ray:Sure。在November 22上是evening。
GetHuman:您是否接触到Bank of America,如果可以,怎么做?
GetHuman:这些常见的Bank of America客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ray 常见 Bank of America 问题的列表)
~ray:“ Card Declined”是我尝试使用to call的原因。
~ray对Bank of America客户服务的评价
GetHuman:那么,您如何总结GetHuman的Bank of America客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ray:My debit card has been changed three times this year. My debit card was put on hold when I withdrew $***.** because you thought it had been stolen and did not bother calling me. Friday we found that a ** cent x box charge from Mexico was used on my card. We had to cancel my debt card, change * auto drafts and call my accounts. I have been w* BOA before it was BOA. I am a second gen BOA. It seems like you don't mind shutting down my card if I spend my money but did not do a thing when a charge came from Mexico or for that matter out of the US. I was bounced around on your call center no less than * times. Was told we might see a $** dollar charge for the express of my debt card getting here. This is your fault not mine. Fix it. I want my credit checked for free We are considering moving my account out of your bank due to the haphazard mistakes, BOA's total lack of security, the countless mistakes made by BOA and because we cant afford to have our money and ID stolen because your not wat
GetHuman:让我们量化一下您与Bank of America联系的经验。在1到5的范围内,如何轻松解决Bank of America问题?
~ray:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ray:在沟通方面,我会给他们五分之三的three。
GetHuman:Bank of America快速有效地解决问题的能力又如何呢?
~ray:为此,我要说出五分之二的two。
GetHuman:最后-对其他Bank of America客户有何建议?
~ray:在一天中的早些时候或深夜给他们打电话。不要忘记Bank of America可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ray在November 22, 2017发生的Bank of America客户服务问题中得到了一些有用的反馈和措辞。