Avast: I paid the $*** for the advanced technical supp...

GetHuman用户~Frustrated来自November 24., 2017的Avast条客户评论

~Frustrated案的背景

GetHuman:~Frustrated-您能告诉我们其他Avast个客户何时提起诉讼吗?
~Frustrated:Yes。在November 21.上是middle of the night。
GetHuman:您是否接触到Avast,如果可以,怎么做?
~Frustrated:我使用了我在GetHuman Avast客户电话号码页面上找到的855-738-1646号码:Avast客户服务电话号码
GetHuman:这些常见的Avast客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Frustrated 常见 Avast 问题的列表)
~Frustrated:“ Complaint”是我尝试使用to call的原因。

~Frustrated对Avast客户服务的评价

GetHuman:那么,您如何总结GetHuman的Avast客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Frustrated:I paid the $*** for the advanced technical support and the person who sold it to me said they would work with me until the problems was solved. I had some virus that prevented me from logging onto the internet. I was transferred to a rep who tried to help and said after my restore was complete (so neither of us had to stay on line & wait) call back if there is still a problem. The restore would not complete and gave an error message. I called back to get help and the rep told me he could not help me and I should not expect to be helped until I had internet service. I explained that the other rep tried to help me. He repeated he could not help me. I have been a customer for many years and now am I am thinking of switching.
GetHuman:让我们量化一下您与Avast联系的经验。在1到5的范围内,如何轻松解决Avast问题?
~Frustrated:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Frustrated:在沟通方面,我会给他们五分之三的four。
GetHuman:Avast快速有效地解决问题的能力又如何呢?
~Frustrated:为此,我要说出五分之二的three。
GetHuman:最后-对其他Avast客户有何建议?
~Frustrated:在一天中的早些时候或深夜给他们打电话。不要忘记Avast可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Frustrated在November 21., 2017发生的Avast客户服务问题中得到了一些有用的反馈和措辞。

Avast

1.58 of 5 stars | 111条评论

~Frustrated的Avast评论

寻求帮助的困难
1 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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