Austin Energy: This is my first time dealing with austin energ...
GetHuman用户~C. Lopez来自November 20, 2017的Austin Energy条客户评论
~C. Lopez案的背景
GetHuman:~C. Lopez-您能告诉我们其他Austin Energy个客户何时提起诉讼吗?
~C. Lopez:Yes I can。在November 11上是morning。
GetHuman:您是否接触到Austin Energy,如果可以,怎么做?
GetHuman:这些常见的Austin Energy客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~C. Lopez 常见 Austin Energy 问题的列表)
~C. Lopez:“ Meter reading”是我尝试使用to call的原因。
~C. Lopez对Austin Energy客户服务的评价
GetHuman:那么,您如何总结GetHuman的Austin Energy客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~C. Lopez:This is my first time dealing with austin energy and it's been a nightmare, first they tell me the breakdown of my bill is *** deposit, ** one time fee, ** energy consumption, then i get the bill and it totals the *** but the ** fee is no where labeled as such! I call and the useless rep I spoke with says: well, the only thing i can say is you were lied to, the next rep i spoke w*cannot provide any assistance, i requested a sup, no one called me back and now a sup calls and all they can say is they're sorry and that btw they will bill me ** more next month!!! totally a scam and horrible to see how a big company juste takes advantage of the consumer! shame on you!!
GetHuman:让我们量化一下您与Austin Energy联系的经验。在1到5的范围内,如何轻松解决Austin Energy问题?
~C. Lopez:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~C. Lopez:在沟通方面,我会给他们五分之三的one。
GetHuman:Austin Energy快速有效地解决问题的能力又如何呢?
~C. Lopez:为此,我要说出五分之二的one。
GetHuman:最后-对其他Austin Energy客户有何建议?
~C. Lopez:在一天中的早些时候或深夜给他们打电话。不要忘记Austin Energy可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~C. Lopez在November 11, 2017发生的Austin Energy客户服务问题中得到了一些有用的反馈和措辞。