Austin Energy: Like others, I'm only giving one star because i...
GetHuman用户GetHuman-277809来自novembre 19, 2017的Austin Energy条客户评论
GetHuman-277809案的背景
GetHuman:GetHuman-277809-您能告诉我们其他Austin Energy个客户何时提起诉讼吗?
GetHuman-277809:Yes。在novembre 15上是afternoon。
GetHuman:您是否接触到Austin Energy,如果可以,怎么做?
GetHuman:这些常见的Austin Energy客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-277809 常见 Austin Energy 问题的列表)
GetHuman-277809:“ Lower my bill”是我尝试使用to call的原因。
GetHuman-277809对Austin Energy客户服务的评价
GetHuman:那么,您如何总结GetHuman的Austin Energy客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-277809:Like others, I'm only giving one star because it's required to write a review.**I've lived in Austin for three years, in a *,*** sqft apartment. With both Dynowatt and TXU Energy, my bill was about $*** per month - never more than $***. After recently moving to an apartment of the same size, closer to work, and being required to switch to Austin Energy, my first monthly bill was $***.**!**$***.** for one month of electricity in a *,*** sqft apartment!**Now, I don't know if this is Austin Energy's fault or my new apartment complex's fault yet, but I do know that Austin Energy doesn't give a ****. When I spoke to the representative yesterday morning, she didn't seem at all alarmed by the amount of my bill. I asked to speak to a supervisor and she told me "that's not how it works". She said a supervisor would call me back, and that has not happened.**Based on my conversation with her, I have no knowledge or comfort that they're concerned about my problem or that they're doing anything to
GetHuman:让我们量化一下您与Austin Energy联系的经验。在1到5的范围内,如何轻松解决Austin Energy问题?
GetHuman-277809:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-277809:在沟通方面,我会给他们五分之三的one。
GetHuman:Austin Energy快速有效地解决问题的能力又如何呢?
GetHuman-277809:为此,我要说出五分之二的one。
GetHuman:最后-对其他Austin Energy客户有何建议?
GetHuman-277809:在一天中的早些时候或深夜给他们打电话。不要忘记Austin Energy可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-277809在novembre 15, 2017发生的Austin Energy客户服务问题中得到了一些有用的反馈和措辞。